Leadership Edge, Program Manager, Associate- NAMR (New York, NY)

Job description

JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world"s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com

Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm. The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and HR Service Delivery ( HRSD). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.

Launched in 2015, LEADERSHIP EDGE is JPMorgan Chase's firm-wide suite of management training programs designed to help develop outstanding leaders at all levels of management across each line of business, function and region.

Reporting into the Regional Program Director, the Program Manager will build a solid working relationship with Learning and Development leads, Instructional Designers and Faculty to ensure a high quality experience for managers participating in Leadership Edge programming. The Program Manager actively manages training programs activities which includes: pre-work, program coordination leading up to event, day of event set up and execution, post program evaluation and follow up, participant, vendor and facilitator management.

A Program Manager"s responsibilities include, but are not limited to :
· Function as point of contact for program participants while collaborating with faculty, vendors, designers, program coordinators and conference center on overall program coordination and logistics
·  Develop program plans to ensure flawless execution and that deliverables are executed as outlined
· Coordination of pre-work activities and assessments which includes distribution, monitoring and collection for faculty review
· Oversees participant assessment process to ensure participant completion of assessment and that relevant assessment reports are provided prior to program start to faculty
· Working with program coordinators and conference center to ensure event logistics have been reviewed and well executed on day of program
· Coordination of post program activities which includes but not limited to distribution of surveys and a variety of post program activities
· Contribute to assessment summaries for faculty and design

Desired profile

· 3 years of relevant experience in training program management
· Ability to work collaboratively and develop strong partnerships with HR colleagues at all levels
· Exceptional attention to detail and organization skills
· Ability to multi-task across multiple priorities
· Strong communications skills
· Service oriented
· Analytical / problem solving, organizational and process improvement skills
· Proficient using the latest versions of Microsoft Word, Excel, PowerPoint
· Bachelors degree