GS&I Business Management Associate

Job description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/ .

The Global Security and Investigations Team (GS&I) provides protection, investigation, resiliency and crisis management services in support of JP Morgan Chase, its employees, customers, assets, and facilities throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management, alarm response, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations globally, fraud Investigations and cyber security.

The Business Management & Reporting role will focus on creating ongoing metrics and reporting to track results, partnering with the cross-functional departments to meet defined goals and objectives, and communicating with key stakeholders and executive management.

Key Responsibilities

· Production and coordination of GS&I metrics at both the executive management and departmental level
· Produce comprehensive and perceptive ad hoc reporting under tight deadlines with competing deliverables
· Proactively review data quality of metrics and coordinate with departments to maintain accuracy
· Proactively develop and maintain various datasets and metric methodologies for the timely production and support of reporting initiatives
· Produce deliverables related to location strategy, organization effectiveness and off-shoring initiatives
· Ability to organize data scenarios and analyze results in a fast-paced environment
· Partner with GS&I Leadership Team to determine key data/metrics
· Independently generate forward looking metrics that can help identify business opportunities and risks
· Identify best practices while standardizing business management reporting processes
· Primary publisher and content manager for the GS&I intranet sites

GSIC

Desired profile

·  Bachelor's degree in related technical/business area or related work experience
·  3+ years Business Management/Reporting experience
·  Advanced proficiency with Excel (Vlookup, Pivots) and PowerPoint (PitchPro)
·  Working knowledge of Access, SharePoint (Lists, Libraries and Permissions) and Business Objects preferred
·  Understanding of relational databases and how to organize/analyze data strongly preferred
·  Excellent written and oral communication skills required, including the ability to synthesize “the story” for executive level audiences and adjust messaging and style based on different recipients and agendas
·  Strong analytical and problem management skills
·  A self starter with demonstrated ability to work in a dynamic, fast paced and demanding environment
·  Proven ability to manage deliverables and participation for multiple projects
·  Team player and adaptable to changing environment, with good interpersonal skills
·  Fast learner - able to grasp concepts from on-the-job training