Corporate Relationship Manager-Chase Paymentech/Commerce Solutions-CO

Job description

As a Corporate Relationship Manager, you will retain, manage and expand major relationships. You will manage an assigned portfolio of accounts while maintaining strong relationships with key decision-makers within assigned accounts and the industry, in order to ensure retention of all accounts. You will also act as a transaction-processing consultant to assigned clients, while making efforts to increase revenue through cross-selling company products and services. Additionally, you will re-negotiate merchant contracts.

Key Responsibilities:
·  Directs the management of all account relationships within an assigned portfolio, through both written and verbal communication channels
·  Negotiates contracts needed to meet retention and consulting goals
·  Manages assigned portfolio including regular status reporting and ongoing maintenance of the portfolio database system used to measure performance and/or results
·  Acts as consultant for clients, providing alternative solutions and options
·  Monitors and analyzes financial consequences of chosen methods and works with clients to minimize their costs in this area
·  Identifies improvements to existing systems/products and opportunities for new products and services
·  Sells value-added products or services to existing accounts
·  Develops and implements educational programs designed to improve client'sperformance
·  Works with internal departments to ensure a high level of support for the client, including resolving software, hardware, and policy problems
·  Identifies and implements processes to reduce companies operating expense

Desired profile

Basic Qualifications:
·  Bachelor's degree in Business Administration, Accounting, Marketing or other related field
·  In lieu of degree, may have relevant work experience to include 3-5 years of account management, sales or contract negotiations
Preferred Skills:
·  Knowledge of bankcard sales or support experience
·  Knowledge of bankcard industry and procedures
·  Proficient with MS Office Suite
·  Strong written, presentation, verbal and interpersonal communication skills
·  Ability to enhance revenue and market share through effective use of relationship management skills
·  Strong analytical and research skills as it relates to problem solving