Corporate Oversight & Control - CTTC Training Project Manager - Associate - New York, NY

Job description

JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world"s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .

The CTTC Team is a group of highly skilled professionals with various experiences within the financial industry. We leverage these experiences, as well as the knowledge gained at JPM, to provide subject matter expertise on Controls technologies and instruction on Firmwide guidance. We play an integral role in servicing JPMC employees that utilize these technologies and are impacted by Firmwide programs.

Working closely with Training & Communications Working Groups (TCWG) representing key stake holders of the client user community, we develop a training and communications approach to meet the Firmwide needs of a specific business event or technology release.

CTTC demonstrates products (Accord, RDSS, Phoenix/FORCE, RADAR, RCSA, UWAT) and creates material highlighting capabilities in an effort to promote the Controls technology, emphasize key benefits/features and drive awareness around Firmwide programs.

JOB RESPONSIBILITIES

Training

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CTTC Training Project Management

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Create, manage and deliver various training methods supporting Risk & Control Issue Management (FORCE/RCSA).

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Provide course development progress and attendee updates

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Work closely with and proactively engage CTTC technology and business partners to develop training materials and strategy. (Content Development, Live Training, etc…)

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Support all CTTC teams and their deliverables

Communications

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Program Communications Planning and Execution

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Work closely with all CTTC Communications Project Manager to identify product releases/business events and their impact on materials.

Desired profile

Qualifications

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;Excellent interpersonal skills including a professional and diplomatic demeanor.

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;Must possess relationship-building skill in order to work with diverse subject matter experts and internal clients.

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;Must be a team player, prepared to work in a fast-paced, deadline-driven environment

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;Ability to create new and unique ideas

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;Excellent written and verbal communications skills

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;Must have Captivate, PowerPoint, Word and Excel skills

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;Must be a quick study of complex or technical topics and be able to simplify those concepts into clear, precise presentations

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;Flexibility in competently juggling competing priorities and changing expectations

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;Willingness to ask questions rather than just follow directions is required

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;Ability to design training materials, with solid writing style/approach and ability to produce material quickly under tight deadlines