Commercial Banking - Transaction Processing Specialist - Wholesale Lending Services - Chicago, IL

Job description

Wholesale Lending Services (WLS) services several lines of businesses within JPMorgan Chase, including Business Banking, Global Wealth Management, Investment Banking and Commercial Banking. The group consists of approximately 1,300 employees and is responsible for over $500 billion in loans outstanding.

WLS's Chicago Loan Center is responsible for booking, funding and closing new loans, renewals, and amendments for syndicated and non-syndicated Commercial Loan products. The team also handles loan servicing processing such as loan research and maintenance, loan payments, advances and terminations. Collateral functions include loan documentation preparation, documentation review, releases, image scanning and documentation storage. Specialized functions include special credits processing, letters of credit and specialized loan and agency handling. Key loan systems used include Loan IQ, ACBS and VLS.

Job Description:

As a member of the Transaction Servicing team, the candidate is responsible for processing loan transactions associated with various supported market segments. Responsible for maintaining customer files, generating invoices, collection and application of funds, reconciling differences, monitoring past dues & management reports and ensuring system integrity.

General Responsibilities:
· Process transactions for sensitive and/or complex customer relationships using the ACBS loan system (i.e. daily advances & payments for loans, as well as processing of LIBOR Rollovers/Conversions).
· Review transactions for accuracy and quality check.
· Exceptional customer service skills - Customer contact focuses on high volume or unique activities requiring interaction with internal market/credit partners & resources (ability to calculate interest and fee accruals for billing is required for this role).
· Responsible for minimizing credit and business risk through awareness of procedure, compliance, and bank policy
· Participating in projects and working groups as needed
· Researching and responding to requests from internal market partners and client service.
· Exercising judgment, discretion, and prioritization
· Understanding and following Bank policy and established procedures
· Meeting or exceeding established Service Level Agreements

Desired profile

Qualifications

·  3-4 years of prior loan operations experience in a banking or financial services industry.
·  Proficient in Microsoft Office applications (i.e. Excel, Word, Outlook, etc.).
·  Ability to adapt to internal tracking and monitoring systems.
·  Working knowledge of legal documents.
·  Ability to interpret standard reports and forms.
·  Excellent interpersonal and written/verbal communication skills.
·  Exceptional customer service skills.
·  Ability to effectively multi-task and prioritize workloads while working within tight service levels.
·  Strong organizational and time management skills.
·  Demonstrate attention to detail and accuracy with completed work.
·  Ability to consistently maintain high performance levels in stressful situations and high volume environment.
·  Ability to think out of the box and recommend solutions/ improvement.