Commercial Banking - Process Project Specialist – Commercial Real Estate Loan Administration - Wholesale Lending Services – Dallas, TX

Job description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.

Commercial Real Estate Loan Administration (CRELA) serves lines of business within the firm with varying concentrations of real estate and construction lending within Wholesale Loan Operations (WLO). Construction Management (CM) focuses on identifying and monitoring construction risks before and after loan closing.

CM is seeking a Specialist who will interact with customers, contractors, and bankers to resolve issues with incomplete and insufficient construction documentation, monitor controls associated with internal procedures, and update systems. This role will assist with various administrative tasks. Candidates must be able to prioritize and manage multiple duties and tasks with frequent interruptions.

Core responsibilities:
· Client's point of contact for initial review of construction documents submitted on construction projects
· Manage activities through heavy phone work with external clients and internal business partners
· Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
· Monitor internal process controls on real estate portfolio
· Report preparation, monitoring and distribution
· Provide administrative support to staff including: set up and maintenance of electronic files, set up files within systems; moderate to heavy scanning of documents

Desired profile

Required Qualifications:
·  Minimum three years of relevant experience and knowledge of construction industry standards
·  Discuss the interpretation of internal policies, procedures, and construction industry norms with confidence, tact and discretion
·  Application of good customer service skills required in all aspects of responsibilities
·  Manage correspondence and forms for staff, including drafting documents, procuring signatures with minimal guidance and direction; review final documents for completeness, accuracy, format, compliance with policies and procedures, and appropriate English usage
·  Must have ability to multi-task and work in fast paced/time sensitive environment to support a team
·  Excellent written and oral communication skills

Preferred Qualifications:
·  Associates Degree
·  Project Administrator or Project Coordinator for a construction company
·  Must be familiar with AIA contract documents
·  Ability to organize work, set priorities, meet critical deadlines and follow up assignments with minimum direction
·  Familiarity with standards of business correspondence
·  Outstanding organizational, interpersonal and time management skills; detail oriented
·  Experience with Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Access) and Adobe Acrobat
·  Ability to multi-task and take initiative, cheerfully and respectfully handling multiple assignments simultaneously and meeting deadlines in a fast-paced environment
·  Experience in handling sensitive and confidential business matters and information with discretion