Commercial Banking - Document Processing Specialist BIC - Wholesale Lending Services - Chicago, IL

Job description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.

Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

Wholesale Lending Services is part of the JPMorgan Chase Commercial Bank providing loan servicing support to multiple business units across the firm and around the world. The Operation provides loan documentation; closing and funding; payment and fee processing; syndication loan trade processing; credit administration; collateral perfection and management, customer service and reporting; and construction management.

Objective:
· Provide support for the Borrower-in-Custody (BIC) program, with the primary objective to increase the value of our pledge pool to the Federal Reserve Bank.
· Expand the due diligence and review of loans previously deemed ineligible for pledging due to specific conditions that are within the firm's control to remedy.
· Apply research results to train BIC analysts of acceptable documentation review practices and ensure that operational errors detected during the BIC review are remediated.
Core Responsibilities:
· Perform initial review of loans to determine eligibility to pledge pool.
· Conduct secondary reviews of loans deemed ineligible for pledge due to documentation or system mismatch scenarios within the firm's control to cure.
· Facilitate partnership meetings with WLO Doc Review and Loan Setup & Funding teams to resolve operational errors that caused pledge ineligibility.
· Facilitate discussions with WLO and LOB partners on high-dollar value loans to cure the pledge deficiency and make the loan eligible to pledge. Follow up as necessary until cured.
· Provide continuous improvement ideas to the overall BIC review process.
· Serve as an escalation point for BIC analyst team.

Desired profile

·  3-4 years of prior loan operations experience in a banking or financial services industry.
·  Strong knowledge of loan documentation required; paralegal certificate a plus.
·  Detail oriented- understands the importance of details and seeks to understand their impacts; takes methodical approach to tasks.
·  Works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals.
·  Customer service oriented – must be comfortable communicating with internal/external clients on the phone and via email; possess a desire to own and resolve issues.
·  Team Oriented- Readily shares information with peers and managers; can teach others; willing to assist wherever needed: works toward team success and goals.
·  Technologically Adept- Proficient in use of all MS Office programs; can navigate multiple applications making use of shortcuts; can quickly adapt to new systems.
·  Commercial Loan systems knowledge including, but not limited to, ACBS, Loan IQ,
·  Strong organizational, time management and prioritization skills with ability to multi-task efficiently.