Commercial Banking - Collateral Monitoring Team Lead- Document Processing Specialist - Wholesale Lending Services - Chicago, IL

Job description

As a Team Leader you will provide daily direction, instructions and guidance to support a group of 10 - 20 individuals. The successful Team Lead will exercise sound and independent judgment, have a willingness to take on projects to meet business goals and take ownership of tasks with a sense of urgency.

Responsibilities typically include daily monitoring, assigning and controlling workflow and volumes. This position does not directly manage staff, but does assist with that and provide input on employee performance.

Responsibilities:
· Assist with coordinating and guiding the daily operations of the team
· Provide daily coaching and feedback, recognize and reward accomplishments and contributions
· Implement new processes and procedures
· Process exception items, resolve complex issues, review and recommend report modifications and conduct quality reviews
· Assist with escalations and team questions
· Partner with leadership on special projects within your function
· Provide mentoring, training and assistance to new and existing team members
· Communicate and reinforce policies and procedures
· Collaborate on procedural writing and team execution
· Represent team/supervisor on internal and/or market calls
· Provide ongoing feedback to supervisor on team and offer process improvements and suggestions

Desired profile

Qualifications
·  Subject matter expertise on production tasks
·  Desire to manage people with the goal of being a supervisor
·  Excellent written and verbal communication skills
·  Strong knowledge of loan documentation required
·  Detail oriented - Understands the importance of details and seeks to understand their impact; takes methodical approach to tasks
·  Team oriented - Readily shares information with peers and managers; can teach others; willing to assist wherever needed; works toward team success and goals
·  Technologically Adaptability - Proficient in use of all MS Office program; can navigate multiple applications making use of shortcuts; can quickly adapt to new systems
·  Commercial Loan systems knowledge including, but not limited to ACBS, Loan IQ, VLS, RLots and Apstar
·  Strong organizational, time management and prioritizations skills with ability to multi-task efficiently
·  Ability to work in a fast paced highly productive environment
·  Demonstrate ability to perform multiple tasks, including production 40-50% of the time
·  Ability to partner effectively and foster a positive work environment
·  At least three years of related loan processing experience required
·  Bachelor's Degree preferred