CIB Operations - EMEA Loan & Agency Account Manager - Associate

Job description

To manage multiple aspects of the Facility Agent role including internal and external client relationships. The Facility Agent has a duty to provide a high quality service to all parties through the administration of accurate funds movement and timely information flows. This is a complex and fast-paced role that can be hugely rewarding. ·Manage syndicate notifications including drawdowns, rollovers, repayments, rate settings and fees. ·Ensure accurate and timely GL and position management postings. ·Reconcile cash movements and escalate non-receipts of payments. ·Review and interpret all operational aspects of loan documentation during the life of the facility. ·Manage waiver requests for amendments to the terms of credit agreement; dissemination and subsequent response tracking. ·Maintenance of Loan IQ. ·Liaison with external clients and internal teams including Credit, Treasury, Compliance and Legal. ·Investigate, analyse and remediate exceptions to ensure KRI/KPI targets are achieved. ·Assist the team in ad-hoc requests including credit agreement reviews, system upgrades and UAT exercises. ·Support the team's shared objectives and Control agenda by contributing to multiple work streams.

Desired profile

·Minimum 3 years experience of all types of loan facilities and related operational responsibilities including loan booking accounting. ·Ability to manage multiple demands in a fast-changing environment. ·Graduate calibre self-starter with the ability to work independently using initiative. ·Manages and prioritizes multiple tasks and uses sound judgement to escalate issues timely2 ·Strong communication skills and confidence speaking to external clients. ·Analytically minded with strong technical prowess in relation to manipulating data. ·Strong team player. ·Attention to detail; understanding of the risks and downstream impacts of inaccurate data capture. ·Excellent problem solving skills; the ability to identify the root cause. ·Loan IQ knowledge is preferred. ·Self-starter with the ability to work independently using initiative. ·Attention to detail; understanding of the risks and downstream impacts of inaccurate data capture. ·Excellent problem solving skills; the ability to identify the root cause. ·Personal motivation and drive to deliver excellence and make a difference every day.