Manager Business Intelligence

Job description

The Mission

Provides Retail Business Line with data and knowledge of retail products, distribution and direct marketing actions, supporting understanding of effectiveness of sales activities and generating recommendations for future sales activities used in the process of shaping the retail banking products development strategy and their communication by the Retail Business Areas.

Your Day-to-Day

•Develops and executes on Business Intelligence strategy to effectively accomplish overall goals of Retail Unit;

•Ensures customer analyses in the context of direct marketing activities and business recommendations for selection of target groups for campaigns, channels for reaching customers as well as sale and customer activation, stimulation and retention for Business Areas;

•Ensures analytical data based on database analysis, supporting or initiating decisions on the pricing policy, product profitability, direct marketing strategy, management of distribution channels, the sales process and any other development activities for retail products.

What you bring to the team

•University degree – preferably in Mathematics, Cybernetics, or other when supplemented with relevant experience;

•Minimum 3 years of professional experience in a similar domain (Customer Intelligence, Business Intelligence, CRM);

•Previous proven experience with: SAS base, SAS stat, SAS macro, SAS Enterprise Guide, Cognos, Qlikview, MicroStrategy, R, SQL;

•Solid communication skills, ability to work in a highly demanding environment, able to initiate, make decisions and assume responsibility, strong drive, results-focused, creative and determined problem solving skills, analytical skills, attention to details, integrity, stress tolerance;

•Strong leadership skills;

•Fluent in English.

Why ING

ING is a frontrunner in the transformation of banking and a company that puts technology at its heart.

Our mission it to empower people to stay a step ahead in life and in business and provide products services that make our customers' life easier.

What enables us to deliver best banking experience is Technology mastered by best IT specialists in the market.

Hence, with up to 9,000 IT professionals worldwide, we are constantly striving for innovation, using not only top-notch technologies but also the latest methodologies in software development.

In addition to developing products and services aimed at offering best client experience, the IT experience at ING Romania goes beyond local borders. Therefore, in recognition of the high standards of IT engineers in Romania, in 2014, ING opened a Center of Excellence that develops banking software solutions for several countries in Europe.

The IT community in ING Romania gathers more than 300 IT specialists and it's expanding fast.

If we caught your eye, let's chat and see how we can build the bank of the future together!