ZARA Stratford Part time/Full time Sales Assistants

Job description

Job Title

SALES ASSISTANT

Reporting to

RESPONSIBLE / DEPUTY MANAGER

Purpose

To support store objectives by delivering excellent service in line with store needs and to ensure the effective maintenance of designated sections

Key Responsibilities

·  Be aware of what happens day to day in the store

·  Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding and displaying)

·  Ensure the shop floor is replenished throughout the day and when instructed to do so by the Manager

·  Ensure good housekeeping is maintained throughout all areas in the store at all times

·  Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone

·  Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently

·  Be actively involved in the delivery and ensure new stock is available for replenishment on the shop floor before the store opens

·  Continually develop stock knowledge and promotions throughout the store

·  Complete other tasks as necessary to support the overall store

·  Be available for Cashiers should they request help

·  Ensure effective communication with the Management Team at all times

·  Comply with the Company Health & Safety Policy at all times

Experience and Qualifications

·  Previous fashion retail experience and/or excellent customer service experience preferred

Skills and Attitudes

·  Love/and or passion for fashion

·  Articulate and good communication skills

·  Energetic & enthusiastic

·  Good interpersonal skills

·  Strong initiative & self motivation

·  Ability to work independently and as part of a team

·  Ability to work under pressure

·  Flexibility to work varied hours including nights, weekends and holidays

·  To maintain good standards in personal presentation in order to represent the image of the brand

This job description is designed to help you understand your role better and to improve the effectiveness of our recruitment process. It is not an exhaustive list of all the things that you may be required to do and maybe required to take on additional tasks.