ZARA - CORK - OPERATIONS DEPUTY MANAGER

Job description

Operations Deputy Manager

Responsible of all aspects of Store Operations and management of the back of house (delivery process and productivity, stockrooms standards and good replenishment practises)

Reporting to: General Manager and Department Managers

HR & Team Management:

• To ensure the delivery and stockroom teams are fully trained.

• To participate in performance reviews for employees. • Effective, consistent and regular communication with DM operations.

•To ensure team schedules are followed up to respect coverage planned.

Stock & Sales Management:

•To ensure an effective replenishment that complies with company standards. • Responsible for the stockrooms organisation (standards, layout, efficiency) • Responsible for RFID and its devices (PDA's and iPods, a good 25R), practices and routine and works alongside with the Commercial team.

•Responsible for planning stockroom initiatives to come up with solutions to overcome capacity issues.

•To manage delivery productivity in line with Company targets.

• To manage and oversee the complete delivery process across the three sections.

•To support the management team following the sale preparation plan to achieve targets set.

Health & Safety:

• To ensure good housekeeping is maintained throughout all areas in the store.

• To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and Company procedures to overcome them.

• To promote work routines and environment to enhance the welfare of the Teams.

•To actively communicate with the General services team to ensure maintenance issues are reported and incidences reported until sorted.

Experience and Qualifications :

Good knowledge of the company, the brand and the store they are applying for.

Experience managing a fast-paced retail operation (for external candidates) or outstanding performance and accomplishment at INDITEX (for internal candidates).

Passion for people and processes.

Systematic organised approach to work.

Knowledge and experience in organizational effectiveness.

Team management experience preferable but not essential.

Skills and Attitudes :

Forward planning skills.

Strong organisational and time management skills.

Always orientated to meet targets.

Flexibility and problem solving ability.

Has initiative to identify problems and opportunities to be proactive.

Ability to handle pressure and react quickly to situations. Uses initiative to make timely decisions in

challenging conditions and circumstances.

Self-motivated and ability to motivate others.

Tenacious and resilient.

Ability to lead by example, motivate and develop employees.

Ability to work autonomously and as part of a team.

Excellent communication skills.

Operations Deputy Manager

This job description is designed to help you understand your role better and to improve the effectiveness of our recruitment process . It is not an exhaustive list of all the things that you may be required to do a