STRADIVARIUS BELFAST SALES ASSISTANT

Job description

Purpose

To support store objectives by delivering excellent service in line with store needs and to ensure the effective maintenance of designated sections

Key Responsibilities

• Be aware of what happens day to day in the store

• Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding and displaying)

• Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods

• Ensure that good housekeeping standards are maintained on the shop floor when required and ensure that the Cash desk areas are replenished and kept tidy throughout the day.

• Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone

• Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently

• Provide till reports throughout the day to Managers and colleagues when required

• Ensure complete efficiency when following opening and closing cash desk procedures

• Investigate and resolve discrepancies with support from the Head Cashier

• Be actively involved in the delivery and ensure new stock is available for replenishment on the shop floor before the store opens

• Comply with the Company Security Procedures and policies. Ensure that relevant documents are understood and signed.

• Continually develop stock knowledge and promotions throughout the store

• Be available for Cashiers should they request help

• Ensure effective communication