Retail Manager

Job description

ZARA SAN JOSE WESTFIELD VALLEY FAIR SEEKING MANAGEMENT!

Job Description: MANAGEMENT

As a Zara Manager, you are an integral part of the Zara image. You are directly responsible for the success of your department. Your strong leadership skills and retail experience will set the example for your team while performing various tasks related to customer service, visual merchandising, sales and stock management, buying, loss prevention, human resources and operations.

Responsibilities -

Customer Service: Provides highest level of care to customers.

Visual Merchandising: Consistently ensures the floor is fully stocked with merchandise Merchandises the store with the support of the visual merchandising team.

Sales & Stock Management: Opens and closes registers with cashiers at the start and/or end of the day within their department Oversees the receiving of new shipments (stockroom layout, garment sensors, display) Controls all returns/damages/store transfers for department Consistently meets sales goals set by upper management while striving to exceed expectations.

Loss Prevention: Works closely with Store Manager to meet shrinkage goals within their department Oversees store inventories for department and ensures the highest level of accuracy when doing so.

Human Resources: Ensures the proper training for all staff and recognizes potential candidates for promotion Recruits, interviews, develops and maintains a strong department team members

Ensures that all HR procedures are followed (payroll, store coverage, budgeted hours, training).

Operations: Organizes all issues relating to general services (maintenance, store orders, heating/cooling) Follows all Zara company policies and procedures focusing on the Zara management principles.