AWS SRE / Platform Engineer

Job description

With over 200 employees, the ilem Group is a major IT services company in French-speaking Switzerland.

Specializing in the management, implementation, and optimization of corporate information systems, ilem guarantees high-quality services, provides technological expertise, and designs and develops innovative solutions implemented in Switzerland, France, and Morocco.
Founded on strong human values (Respect - Simplicity - Trust - Service Quality - Open-mindedness), ilem's strategy is based on establishing long-term partnerships with both Clients and Employees.


Role Overview
To strengthen our SRE/Platform team, you will be crucial in ensuring service reliability and performance through observability, incident response, and resilient infrastructure design. You’ll build scalable services and integrations while maintaining 24/7 operational health.

Key Responsibilities
* Deploy and manage observability tools: Prometheus, Grafana, ELK/Logstash/Kibana, AWS CloudWatch, X-Ray etc.
* Create dashboards for health checks, system metrics, and application performance monitoring
* Build proactive alerting strategies
* Lead incident management: detection, escalation, triage, prioritization, response, postmortems and root-cause analysis
* Ensure system reliability, performance optimization, and automated remediation
* Ensure services scale appropriately to meet actual demand
* Collaborate with Level 1/2 support teams to resolve production issues
* Conduct capacity planning, performance tuning, and automation of incident workflows
* Monitor and ensure compliance with established SLAs for all applications and services

Desired profile

Required Qualifications
* 3–5 years in SRE, reliability, or platform engineering on AWS
* Solid experience with observability stacks and defining SLOs/SLIs            
* Proficient in IaC (Terraform/CloudFormation)
* Skilled in incident response, runbooks, and on-call processes
* Strong scripting ability (Python, Go, or Bash)


Certifications
* AWS Certified SysOps Administrator – Associate (required)
* AWS Certified DevOps Engineer – Professional (recommended)


Location : Casablanca
Starting date : ASAP
Contract type: Permanent with ilem SA.

About ilem Group

Avec plus de 200 collaborateurs, le Groupe ilem est une importante SSII en Suisse Romande.



ilem est spécialisée dans la gestion, la réalisation et l’optimisation des systèmes d’information des entreprises, garantit des prestations de qualité, apporte une expertise technologique, conçoit et développe des solutions innovantes implémentées en Suisse, en France et au Maroc.



Fondée sur des valeurs humaines fortes (Respect - Simplicité - Confiance - Qualité de Service - Ouverture d’Esprit) la stratégie d’ilem repose sur l’établissement d’un partenariat à long terme avec ses Clients et ses Collaborateurs.