Smaland Coworker (20-34 hrs/wk)

Job description

Job ID

336437BR
Work Area

Customer Relations
About the job

Smaland Co-worker (Part-time 20-34 hours per week)
IKEA COQUITLAM

Position Description: Provide a positive experience for the customers and children who visit the IKEA Smaland/Children’s Play area to strengthen IKEA’s position as the best home furnishing store

Responsibilities will include:

·  Ensure a positive shopping experience by greeting visitors, being visible and available at all times and managing first contact resolution.
·  Advise all children of the Play area rules in the presence of their parents and ensure the parents are aware of our play area policies.
·  Ensure a safe and fun environment for the children by following IKEA policies and procedures and informing managers of any concerns.
·  Actively supervise the children during their stay in the play area ensuring a fun and safe experience and a desire to return.
·  Maintain Basic Actions in the Play area focusing on cleanliness and safety and always operating at IKEA Commercial Review standards.
·  Supervise children signed into the Ballroom, strictly following IKEA ballroom policies and procedures and IKEA’s safety and security guidelines
·  Register children into the ballroom based on current criteria
·  Interact with and monitor the playtime of the children
·  Maintain level of supplies in the ballroom area as required
·  Advise manager when supplies need to be ordered or equipment needs to be repaired
·  In conjunction with Housekeeping, ensure ballroom/baby care room criteria for cleanliness is maintained
·  Communicate to managers on issues/concerns/incidences with regard to safety and security of the children
·  Work in other customer service areas as scheduled
·  Develop your knowledge by attending training classes as required
·  Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
·  Assume responsibility for other tasks and projects as they occur                                                                                                                  
Key requirements & qualifications for this position:

·  Proactive and courteous customer approach
·  Good communication skills
·  First Aid/CPR certification
·  Previous child care experience preferred
·  Interest in home furnishings
·  Ability to lift 50 lbs. (25 kg)
Benefits & Working Environment:

·  Subsidized meals
·  Uniforms provided
·  Co-worker discounts
·  Health Benefits & RRSPs
  Other information:

·  Candidates must be able to work evenings & weekends in a fast paced retail environment
·  Candidates must successfully complete a national background check
Location

Vancouver ( Coquitlam )
Job Title

Smaland Coworker (20-34 hrs/wk)
Country

Canada
Full Time - Part Time

Part Time
Job Type

Regular
Additional Information :

All candidates must successfully complete a national background check

Weekday, Evenings and Weekend availability required.
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