Smaland (Ball Room) Co-worker, Part-Time (20-34 hours per week)

Job description

About the job

s safety and security guidelines
·  I Register children into the ballroom based on current criteria
·  I Interact with and monitor the playtime of the children
·  I Maintain level of supplies in the ballroom area as required
·  I Advise manager when supplies need to be ordered or equipment needs to be repaired
·  In conjunction with Housekeeping, I ensure ballroom/baby care room criteria for cleanliness is maintained
·  I Communicate to managers on issues/concerns/incidences with regard to safety and security of the children
·  Iam helpful and friendlyinmy approachtomy customers, alwaysaimingforawin-winsituationandfor repeat business.
·  Assume responsibility for other tasks and projects as they occur
·  Iam empoweredtosolve customer complaintswithin my level ofauthorisation.Irecognise whenIneedtoescalate anissue andthenpass ontherelevant informationto amanager for him/herto beabletodeal effectivelywiththecustomer.
·  Ioffer solutionstofrequentlyaskedquestions. This helpsto makeabetter futureshoppingexperience for everyone.
·  Iensurethe IKEAstore isasafe andsecure environment atall timesforvisitorsandcolleagues.
·  I listen to feedback from customers when it is given and pass this on to my manager.
·  I work with my manager to identify solutions to customer issues.
·  Iam availabletohelpandsupport colleagueswhen needed.
·  Iactivelyworktogether withother store functionstocontinuouslyimprovetheshoppingexperience for our customersinordertodrive sustainedlong-term profitability.
·  Ivalue other colleagues'waysof workingandIlearnfromthosewhoworkdifferentlytome becauseIunderstandwearemosteffective whenwework together and amplifyeachother'sefforts.
·  Ishare myknowledgewithmy colleaguesandencourage themto dothe same.
·  Ikeepmycolleaguesinformedsothat they canperform their roleseffectively.
·  Iam responsible for myown developmentandlooktomymanagertosupport meinimprovingmycompetence.
·  I understand the impact of my actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers.
You Have/Are:
·  Experience of customer focus and customer service;
·  Good at quickly building rapport with people from different (cultural) backgrounds;
·  Ability to work alone but also as a team player;
·  A flexible approach/open to change;
·  Computer literate;
·  First Aid/CPR certification;
·  Previous child care experience preferred;
·  Experienceofworking inahigh volume andfast-paced retail environment is preferred;
·  Ability to prioritise and organise own work to make efficient use of time available;
·  Ability to handle several tasks at the same time;
·  TheIKEAvaluesreflectmyown valuesandgive me energy.
·  Iampassionateaboutgrowingbusinessandpeopletogetherusingtheexperienceandskillsofour people inthebestway.
·  Iam driventoexceed mygoals.
·  Ienjoyworkinginafast-pacedandfuture-orientedretail environment.
·  Ihaveadesiretolearnandwanttoimprovemyskills,usingthistothebenefitoftheIKEABrandand forgrowing personally.
·  Ability to lift 50 lbs. (22 kg)
·  Availability to work days, evenings, weekends, and statutory holidays.
Growing Together
IKEA offers an exciting and empowering work environment in a global marketplace and as the world's leader at life at home, you have exceptional opportunities to grow and develop together with us.

We Hire Straightforward, Down-To-Earth People
IKEA co-workers tend to be enthusiastic and hard working with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-workers why they stay, their number one response is "because of the people".

Egos Parked At the Door
We're all co-workers. We're not big on fancy titles, corner offices or private jets, and we leave our egos at the door. Why? Because it means you get to work as a team member, have fun and get on with the job.

Job ID

294392BR

Removal Date

10/09/2017