Safety and Security Manager

Job description

About the job

COMPETENCE PROFILE
1. ORGANISATIONAL SETUP

JOB TITLE / FUNCTION Safety & Security Manager (Store) / Risk Management

REPORTS TO Business Navigation & Operations Manager

MATRIX Country Risk Manager

2. PURPOSE

PURPOSE OF FUNCTION PURPOSE OF JOB

A brief description of the function and how it contributes to the business of IKEA. One paragraph
maximum. This purpose represents all jobs relating to this function.

A brief description of the job and how it contributes to the purpose of the function. One paragraph
maximum.
To take risks in a compliant and responsible way so
that risk management becomes an integral part of our IKEA management style.
To provide support to the various levels of management to:
1) ensure a healthy, safe and secure environment for visitors, customers and co-workers
2) strengthen the IKEA brand and protect our assets
3) maintain an overall risk aware and control culture
4) maintain compliance with internal IKEA and external legal demands
To protect IKEA's co-workers, customers and assets
from preventable loss, injury or illness within the unit – thereby supporting the IKEA objectives;
leader in life at home, growth and long-term profitability, a better IKEA
To be a valued business partner that drives for sustainable solutions, improve the profit for the
unit in balance with IKEAs intended level of Safety & Security
To proactively do this by assessing and managing risks, influence the managers and co-workers
within the unit, so that a a risk aware culture in IKEA will be established
To ensure compliance with IKEA Group Risk Manual, IKEA Rules and Guidelines and national/local
legal demands

3. ASSIGNMENT

Up to 10 job-specific key tasks the jobholder has to undertake to achieve the purpose described
above. 10 bullet points maximum with one single task per bullet point.

Ensure a safe and secure environment for co-workers and customers through training, audits,
inspections and follow up. This also enclude that all safety and security systems are fully
functional at all times to meet IKEA standards and national/local legal demands
Meet IKEAs intended level of Safety & Security by achieving positive results during SecCheck and
insurance inspections
Co-ordinate with the unit Emergency Response Team and management for the handling of any emergency
cases and provide appropriate action according to the IKEA Emergency Response rules
Complete incident reporting and logging into IRS. Monthly analysis of incidents trends, reporting
to management and departments of trends, investigation of cause of trends
Maximize the units profit by working for less operational surprises through managing insurance
reports and claims, reducing fraud, securing and protecting IKEA assets
Improve Sales, CSI and Market Capital results by partnering with business unit stakeholders to
ensure inventory accuracy, effectively preventing theft and managing peak traffic
Accountable for investigation of internal and external incidents and recommending resolution and
revision of routines as necessary
Work in partnership with the Management Team regarding sensitive issues, including but not limited
to, harrassment, co-worker misconduct, information security and lawsuits
Work together with the Country Risk Manager to ensure IKEA standards, Risk Management frameworks as
well as legal demands are followed
Identify and develop the many talents to secure succession planning

4. COMPETENCES

“Competence is knowledge, motivation and capability to perform in all situations and activities the
assignment requires.”

A JOB-SPECIFIC KNOWLEDGE up to 10
The determined job-specific knowledge that is required to achieve the purpose of this job. Contains
up to 10 job-specific knowledge items, listed as bullet points.

C CAPABILITIES

Ability to independently and reliably work on agreed Safety & Security actions
Good communication and documentation skills with various levels of management
Social skills and high accessibility
Fast perception and ability to implement requests at short notice
Ability to plan effectively, to influence others and follow up on changes implemented

LEADERSHIP KEY ROLES
The four key roles supplement our IKEA leadership approach. An IKEA leader has to live up to four
roles to successfully accomplish the purpose of the job.

Leading | Managing | Coaching | Mentoring

LEADERSHIP CAPABILITIES
They place common expectations on IKEA leaders developing the business through people and help
fulfill the four key roles.
Develop the business and deliver results Lead and develop people
Inspire and clarify Create togetherness Find better ways Enable change

5. RECOMMENDED KEY PERFORMANCE INDICATORS (KPIs)

Relevant KPIs that will help to find out if the purpose has been achieved

Emergency Response at unit level (training and preparing managers)

SecCheck surveys Incident reporting Insurance claims and
financial figures

Criminal investigation results
Inventory figures Voice surveys (if applicable)
Risk Management Co- worker hours
Manager Profile | June 2014 | Page 2

Manager Profile | June 2014 | Page 3
Participation ratio Safety
& Security related trainings
Succession Planning Business plans / action
plans in place and follow up
Security companies cost

PREVIOUS EXPERIENCE AND SKILLS

What previous experience and skills are required before the job can be taken up?
The entries consider three dimensions: essential (top), preferred from externals (bottom left) and
preferred from internals (bottom right).

A ESSENTIAL FOR PARTICULAR JOB

Read and write in English
Knowlege on how to train and educate large groups
Self-reliant with a proven ability to work as part of a team as well as independently Understanding
of local/national laws and regulation
Ability to strike a balance between keeping a good overview and paying good attention to detail
Ability to communicate confidently and clearly with various audiences both verbally and in writing
Ability to ensure integrity of Safety & Security systems, guidelines and documents
Good analytical and numerical skills
Ability to prioritise and organise own work in line with agreed Safety & Security priorities

B PREFERRED FROM EXTERNALS
Retail and/or home furnishing experience
Quick learner who is easily able to adapt to changing demands
Experience from Safety and/or Security area
Experience in a line management role

Additional Information :

39 hours per week over 5 days to include a minimum of 1 late shift per week and every other weekend.

Requirements for this role are:
2+ years in a leadership position
Relevant experience in the Safety & Security field

Our ideal candidate will have strong communication, facilitation and influencing skills along with a high degree of personal integrity.

Closing Date: 19th June 2016

Job ID

249345BR

Removal Date

19/06/2016