Recovery Manager

Job description

Job ID

337665BR
Work Area

Sales & Commercial
About the job

At IKEA we pride ourselves on being a “great place to work”.  Our vision is to create an everyday better life for the many.  

We have an exciting opportunity for a driven, motivated individual to join IKEA as a Recovery Manager.  This fast-paced opportunity requires a strong leader who will focus on transfer management and problem solving to strengthen IKEA’s position as the best home furnishing store in your local market. 

Job Description

Coordinate goods-flow operations in receiving/replenishment before store opening and optimize outflow routines after store opening.  

Your Responsibilities

·  Meet or exceed sales and P&L objectives: recovery index, budgets, quality/receiving credits, productivity
·  Monitor transfer types and maintain confirmation system for returned products to achieve goals.
·  Provide a positive customer shopping experience through operating an efficient, organized and safe AS-IS selling floor. 
·  Lead the quality function to better serve our customers.
·  Develop action plans and partner with all areas of the store to achieve business goals and Commercial Review standards.
·  Attract, retain, develop, and inspire co-workers
·  Ensure a safe and respectful work environment through operating an efficient and organized AS-IS selling floor, stock confirmation room and processing room.
·  Work as an advocate of IKEA’s environmental goals and ensure operations are structured to meet or exceed Concept requirements.
·  Promote and implement Recovery Concept throughout store according to the Recovery Manual guidelines
·  Partner with Customer Convenience Manager to operate an effective hardware/spare parts inventory system
·  Contribute as a member of the Services Management team, lead the Recovery team and manage the As-Is/Clearance area
·  Meet CSI expectations
·  Assume responsibility for other tasks and projects as they occur

You Have

·  Excellent leadership and communication abilities 
·  Ability to share your knowledge and learning
·  Strategic, analytical and tactical abilities
·  Well developed problem-solving and organizational skills
·  Interest in home furnishings
·  Computer literate
·  Ability to lift 100 lbs. (25 kg)
·  2-3 years IKEA management experience including internal training programs or 3-5 years retail management experience, goods-flow/supply knowledge preferred
·  Up to date on IKEA Business College requirements within current area

Reporting Line

·  Operations Manager  
Experience:
·  Internal Candidates - 2-3 years IKEA management experience including internal training programs.
·  External Candidates - 3-5 years retail management experience.  
Additional Items:  
·  Please note this position requires flexibility in availability.  Position requires working one evening shift and rotational weekends.
·  This is a full-time, 40 hrs/week salaried position.  

 
Please refer to competence profile for complete job details

Apply Online atwww.ikea.ca

 
Location

Vancouver ( Richmond )
Job Title

Recovery Manager
Country

Canada
Full Time - Part Time

Full Time
Job Type

Regular