Quality Developer, IKEA Distribution Service North Europe, Torsvik

Job description

About the job

Quality Developer ,IKEA Distribution Service North Europe, DC/CDC/CPU Torsvik

You see things a little differently. So do we. We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.

The IKEA Group faces an exciting and challenging future ahead in the transformation into becoming a multichannel retailer where customer fulfilment will be crucial to deliver our long term ambitions.At IKEA, quality has always been part of our vision to create a better everyday life for the many people. Our customers have more influence than ever and quality has never been more important for them. It is vital that we always share the same view on quality as them in order to earn their trust, deliver on our promises and drive growth.

IKEA Torsvik CDC/DC/CPU with our 1100 co-workers will now strengthen the organization with two Quality Developers, to enable better quality to the customers.

About you
To be successful in this position we see that you have a passion about quality and having the customer in focus in everything you do, always striving to meet customer satisfaction. We also see that you:

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Have demonstrated the ability to take a leadership responsibility in a challenging and dynamic environment.

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Have great communication skills and are able to build trustful relationships and gain commitments with people in different organisations, on different levels, in a diverse environment.

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Have strong analytical skills.

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Are self-driven, well organised and are able to take initiative and having a problem solving approach.

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Get things done, with the desire to question current ways of working and to strive for quick, lean and simple solutions.

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Strong ability to manage a change process.

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Have fluent English and Swedish both verbal and written.

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Experience with project management.

About the job
The job is about securing that all quality KPIs, processes and unit's standard are met. To drive the quality agenda in the unit, leading the organization to meet and continuously develop defined quality standards. You will report to DC or CDC manager and work close to the management team. You will also be connected to the DS North Europe Quality Matrix group.

About the assignment
As a Quality developer, you will:

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Lead the overall development, implementation, and maintenance of the quality processes in the unit, to ensure that no damaged products reach the customer.

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Initiate and drive quality improvements.

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Enabling a quality culture where everyone feels responsible for every customer and every product.

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Analyze the goods handling processes and identify the areas for improvement, by listening and involving the co-workers.

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Facilitate communication and cooperation with all stakeholders within the unit andamong CFF partners.

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Maintain and develop qualitative working places, keeping the unit in “shape as new” in all dimensions.

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Follow up defined quality KPIs.

The position is a full time permanent contract.
Please apply no later than 26:th of November .

If you want to know more aboutthe position, please contact CDC Manager Mats Fogelberg or DC Manager Eva Skogeryd If you have questions about the recruitment process please contactIKEA HR Service Centre 0476-58 75 00.

Learn more and apply with us at IKEA.com/job

IKEA DS North Europe is a part of Customer Fulfilment Organization and is responsible for the distribution of the IKEA range to stores and customers in Northern Europe. We have distribution centers located in Poland (Jarosty), Russia (Esipovo) and Sweden (Älmhult and Torsvik). In Torsvik we also have Customer Distribution Center (CDC) and our new Central Parcel Unit (CPU) that deliver IKEA products directly to the customers in the Nordic countries.

Job ID

301911BR

Removal Date

26/11/2017