购物体验经理

Job description

WHO YOU ARE

• You're passionate about customers and ensure positive shopping experience.
• You've solid understanding of all aspects of the home-to-home shopping experience and customer insight.
• You're good leader with influencing skills and enable change and competent in leading and developing people.

A DAY IN YOUR LIFE WITH US

• Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience.
• Provide a family-friendly environment that converts more visitors to happy customers.
• Use customer insights to improve customer satisfaction and translate them into implemented commercial solutions

TOGETHER AS A TEAM

• We as a team work together to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment.