Mitarbeiter*in Fundgrube 40%

Job description

Who you are

We are looking for a co-worker for our Recovery who is passionate about sales and sustainability and wants to be involved in giving a second chance to our products that are slightly damaged or were used in a display.

• You have a passion for advising customers and have experience in sales or customer service.
• You work well under pressure, are business-minded and result-driven with a strong customer focus.
• You want to actively contribute to the sustainability of the store by identifying the best solutions for reusing returned or display furniture.
• You are an excellent communicator who works well in a team and also individually.
• You strive to reach goals with a high level of energy and motivation and a focus on cost-consciousness.
• You are open to change and have a high level of flexibility.
• You have good computer skills, are fluent in the local language and also know English.

Your responsibilities

• Actively approaching customers to identify their needs and advise them on the best solutions for them.
• Working with the returns customer service team to identify the best way to reuse returned products or ensure their sustainable use.
• Assembling exhibition furniture and presenting products using a strong commercial expression to drive sales.
• Minimizing costs resulting from internal use of IKEA products and damage.
• Work closely with other departments in the store to optimize sales.
• Creating an extraordinary IKEA shopping experience and ensure customer satisfaction.

What you need to know

At IKEA we pay fixed monthly salaries. That means that whether you are on holiday or take time off in lieu of overtime, your salary will be the same.

There are many ways to say, “thank you”. The benefits from IKEA are part of that and benefit you too!

Besides 15% staff-discount you benefit from 28 holidays (based on 100%), eight weeks paternal leave, four months maternal leave, contributions to public transport tickets or free on-site parking, full access to the LinkedIn Learning platform, discounted meals in the staff canteen, and the IKEA bonus system.

At IKEA you find endless opportunities to develop yourself. We support our co-workers, who are interested, to change teams or roles and to realise their ideas.

If you feel spoken to, click on “apply now” and let us know through your documents why you are motivated to fill this role. We look forward to hearing from you!

After a first selection we will contact you and – if we think there might be a match – discuss the next steps.

We continuously examine all applications and discontinue the hiring process as soon as we have found the right candidate. Therefore, please submit your application as soon as possible.

For this role we particularly look for someone who can work on Thursdays, Fridays, Saturdays.