Ikea Warrington Co-Worker

Job description

About the job

IKEA WARRINGTON currently have a number of part time co-worker vacancies across the store, including in:
- Sales, Market hall and Showroom
- Logistics
- Checkouts/ returns
-Ikea Food
-Self Serve Warehouse
-Recovery/Bargain Corner

Do you have a passion for a certain area? If so then please tell us about this in your cover letter.

Part time contracts available are 12 and 16 hours per week.

In order to meet customers in our busiest times, hours of work will include; days, evenings and weekend. Please state your availability to work in your cover letter.

Our VISION
To create a better everyday life for the many people.

Our BUSINESS IDEA
We shall offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.

Our HUMAN RESOURCE IDEA
To give down-to-earth, straight-forward people the possibility to grow, both as individuals and in their professional roles, so that together we are strongly committed to creating a better everyday life for ourselves and our customers. It takes people to make dreams a reality.

Growing Together
IKEA offers an exciting and empowering work environment in a global marketplace. And as the world's leader at life at home, you have exceptional opportunities to grow and develop together with us.

We hire the right people
IKEA co-workers tend to be down-to-earth, hard workers with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-workers why they stay, their number one response is “because of the people”.

Here is some more information about the areas:

Sales
You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
You understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
You actively offer all the services available in the IKEA store to help customers make informed choices.

Customer Relations
My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
I have the knowledge, confidence, and desire to make customer payment easy.I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone. I use the till to accurately register products and register payment from customers according to given routines. I ensure our store is a safe and secure environment at all times for visitors and colleagues.

Ikea Food
To keep our customers happy and full during their visit, Ikea food co-workers must prepare and serve a wide range of food and beverages in an efficient way with customer service in mind. Co-workers must have good knowledge of the Ikea Food range and work daily with food safety to be able to advise our customers and upsell. Co-Workers will serve customers using the tills, serve their colleagues in the staff restaurant and keep the food preparation and seating areas clean tidy and stocked.

Logistics
Contribute to the highest goods availability for customers by the correct and on-time execution of the store goodsflow tasks.Contribute to the agreed goals of the action plan in the daily work.
Perform effectively the store goods flow operation and administrative tasks that support an efficient goods flowprocess.Work according to inventory and administrative guidelines to maintain the data integrity of the inventory in orderto maximise product availability for customers.
Commit to all IKEA health, safety and security rules and requirements, and actively help colleagues to preventany incidents involving co-workers, customers, equipment and building.
Contribute to optimized goods flow operations in the store by working in a lean, simple and cost-conscious wayusing and sharing good examples.
Be available to support colleagues in the department and other areas of the store when required.

Additional Information :

Additional Information

The contracts available are:

12 & 16 hours per week

IKEA is a living wage employer and all co-workers will begin at a minimum rate of £8.45/hour.

Ikea is an equal opportunities employer, we believe in fair treatment regardless of background, if you require any adjustments at the interview/assessment stage please let us know.

We offer some fantastic benefits here in IKEA which are detailed below:

Benefits

Holidays
• Co-Worker Discount
• End Of Year Present
• Tertials
• Long Service Award
• The IKEA Support Line
• Life Insurance
• Pension Scheme
• Family Friendly Policies
• Childcare Vouchers
• Marriage Day
• Civil Partnership Day
• First Day Of School Leave
• Payroll Giving To Charity
• Subsidized Staff Restaurant
• Company Sick Pay
• Bereavement Leave
• Uniform
• Compensation Leave
• Interest Free Loans

Job ID

292913BR

Removal Date

30/08/2017