Customer Relations Co-Worker

Job description

About the job

ABOUT THE JOB An IKEA co-worker's main task is to maximise sales and profitability in his/her area of responsibility using knowledge of the IKEA product range, local market conditions and the needs of customers. No other position in the IKEA store is more hands-on in terms of customer contact. Together with thousands of colleagues around the world you will help to ensure the continued global success of the IKEA Concept – a concept that serves millions of satisfied customers each day.

YOUR ASSIGNMENTYour tasks will include:

· Maximising sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.

· Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.

· Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
· Preparing your area of responsibility for stock replenishment and next day's business

· Understanding your department's action plans, and supporting the goals and targets set by your manager
YOUR PROFILEYour knowledge, skills and experience include:

· You are confident about approaching and talking to people in a polite and friendly manner.
· You are enthusiastic about working with others in a team.

· You have a flexible approach to work and are open to change
· You have an interest in home furnishing and people's everyday life at home.

· You can prioritise and organise your own work to make efficient use of your time.

GROWING TOGETHER
IKEA offers an exciting and empowering work environment in a global marketplace. And as the world's leader at life at home, you have exceptional opportunities to grow and develop together with us.

Additional Information :

x7 positions ranging from 12-16 hours per week

Fantastic coworker benefit package on offer, some including:

Staff Discount
Christmas Gift
Easter Gift
Pension Scheme
Life assurance
Free on site parking
Uniform provided
Meal subsidies

Job ID

239428BR

Removal Date

12/03/2016