Customer Relations Co-worker

Job description

About the job

ABOUT THE JOB An IKEA co-worker's main task is to maximise sales and profitability in his/her area of responsibility using knowledge of the IKEA product range, local market conditions and the needs of customers. No other position in the IKEA store is more hands-on in terms of customer contact. Together with thousands of colleagues around the world you will help to ensure the continued global success of the IKEA Concept – a concept that serves millions of satisfied customers each day.

YOUR ASSIGNMENT Your tasks will include:
· Maximising sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
· Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
· Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
· Preparing your area of responsibility for stock replenishment and next day's business.
· Understanding your department's action plans, and supporting the goals and targets set by your manager. YOUR PROFILE Your knowledge, skills and experience include:
· You are confident about approaching and talking to people in a polite and friendly manner.
· You are enthusiastic about working with others in a team.
· You have a flexible approach to work and are open to change.
· You have an interest in home furnishing and people's everyday life at home.
· You can prioritise and organise your own work to make efficient use of your time. GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world's leader at life at home, you have exceptional opportunities to grow and develop together with us.

Additional Information :

5 positions- various contract sizes available

4 days from 7
to include evening and weekends

Apply online- application deadline 9/1/2016

'IKEA Leeds is an equal opportunities employer. Please contact us on 01924 427600 if you require any reasonable adjustments for any part of the recruitment and selection process.'

What are the benefits of working at IKEA?

•Holidays
•Co-worker discount
•End of year present
•Tertials
•Long Service Award
•The IKEA Support Line
•Life Insurance
•Pension Scheme
•Family Friendly Policies
•Childcare Vouchers
•Marriage Day
•Civil Partnership Day
•First Day of School Leave
•Payroll Giving to Charity
•Subsidised Staff Restaurant
•Company Sick Pay
•Uniform
•Compensation Leave
•Interest Free Loans

Job ID

233688BR

Removal Date

09/01/2016