Co-Worker Vacancies in various areas of the Warrington Store
Warrington (Cheshire) IT development
Job description
About the job
Co-worker Vacancies
We are currently recruiting for co-workers in different areas of IKEA.
We hire the right people
IKEA co-workers tend to be down-to-earth, hard workers with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-workers why they stay, their number one response is “because of the people”.
Egos parked at the door
We're not big on fancy titles, corner offices or private jets, and we ask co-workers to leave their egos at the door. Why? Because it means you get to work as a team member, have fun and get on with the job
Here is some more information about the areas:
Sales Departments
Living rooms/ Workspaces/ Kitchen/ Dining/ Bedrooms/ Children's/ Cook shop/ Textiles/ Home Organisation/ Lighting/ Home Decoration
· You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
· You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
· You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
· You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
· You understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
· You actively offer all the services available in the IKEA store to help customers make informed choices.
· You complete department routines in a time efficient.
· Logistics
Goods receiving night's team/ Replenishment nights team
· Contribute to the highest goods availability for customers by the correct and on-time execution of the store goods flow tasks.
· Contribute to the agreed goals of the action plan in the daily work.
· Perform effectively the store goods flow operation and administrative tasks that support an efficient goods flow process.
· Work according to inventory and administrative guidelines to maintain the data integrity of the inventory in order to maximise product availability for customers.
· Commit to all IKEA health, safety and security rules and requirements, and actively help colleagues to prevent any incidents involving co-workers, customers, equipment and building.
· Contribute to optimised goods flow operations in the store by working in a lean, simple and cost-conscious way using and sharing good examples.
· Be available to support colleagues in the department and other areas of the store when required.
· Areas you will work: - Home Delivery/ Customer Returns/ Checkouts/ Eco Tills
· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
· I have the knowledge, confidence, and desire to make customer payment easy.
· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
· I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
· I use the till to accurately register products and register payment from customers according to given routines.
· I ensure our store is a safe and secure environment at all times for visitors and colleagues.
· The Contract specifics
Hours of work
In order to meet our customers in the best way and provide an exceptional shopping experience we ask that you are available to work the following: -
3 out of 4 weekends
Minimum of 2 evening shifts per week (until 11pm)
· All roles are part time with hours ranging from 12/16 to 30 per week.
For Logistics night's team:
Availability from Midnight – 10am (hours of work will be within these times)
You still think this is the company you would like to work for?
We welcome your application!
Please attach your CV and include the following in your Cover Letter
· Why you would like to work for IKEA?
· What you can contribute the customer experience at IKEA?
· What motivates you as a person?
· Your preferred area of work?
· Your preferred number of hours to work per week?
Job ID
327130BR
Removal Date
31/08/2018