Click here for job details>Cashier-Customer Service Coworker (12-20 hours) - IKEA - Detroit - Wizbii

Click here for job details>Cashier-Customer Service Coworker (12-20 hours)

  • By IKEA
  • Detroit (United States of America)
  • Reception / Administration
2018-10-16T23:40:15+0000

Job description

Job 1 of 1

About the job

Aboutthejob"> ABOUT THE JOB The Retail Management Store Customer Experience job family ensures an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability, as well as establish and retain a life-long relationship with existing and new customers. Optimizes the IKEA shopping experience in order to ensure satisfied customers and increase sales. This job is also accountable for enhancing customer satisfaction by providing product handover and car loading efficiently and with empathy.

YOUR ASSIGNMENT Your tasks will include:
· Builds loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
· Acts as the Customer Ambassador and resolves problems independently to meet the customers' needs and expectations.
· Recognizes and responds when a customer needs assistance and offers help loading the vehicle or moving goods outside to the loading zone.
· Provides friendly, safe, and efficient car loading service, or unloading to bring returns back into the store, while maintaining a clean loading zone by removing strapping, excess carts, and cardboard.
· Creates a positive customer experience by ensuring order accuracy.
· Offers and sells services depending on the situation to the customer during the Handover and Loading Process. YOUR PROFILE Your knowledge, skills and experience include:
· High School Diploma, GED or Equivalent
· Previous retail selling experience preferred.
· Problems solving skills.
· Strong understanding of what excellent customer service looks like.
· Passion for home furnishings.
· Ability to handle customer inquiries.
· Good attention to detail.
· Ability to priortize and organize your work and the work of others in order to make the most efficient use of time available.
· Experience of actively selling through understanding customers and their needs.
· Computer literate and interested in new applications and tools. GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world's leader at life at home, you have exceptional opportunities to grow and develop together with us.

Additional Information :

Part-time position at 12-20 hours a week. Evenings and weekends required.

Job ID

323413BR

Removal Date

11/01/2018

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About IKEA

L’histoire débute en 1943 avec la création d’IKEA par Ingvar Kampard. Entreprise suédoise, IKEA est spécialiste dans la conception et la vente de mobilier en kit ou prêt à poser. Initialement centrée autour de la vente d’objets tels que des stylos, des cadres photos ou des nappes, c’est en 1948 que les meubles font leur apparition. Le premier magasin IKEA ouvre ses portes en 1958 en Suède. Aujourd’hui, acteur mondial présent dans plus de 40 pays, le groupe réalise 27 milliards d’euros de vente et emploie 139 000 personnes. Son siège social est basé au Pays-Bas.

En France, l’enseigne compte 29 magasins et prévoit l’ouverture prochaine de 3 magasins d’ici 2016. Au total, IKEA France estime à terme le nombre de magasins sur le territoire français à 40 voire 50. La philosophie de l'enseigne repose sur la production de produits uniques de qualité à des prix accessibles via une vaste gamme de produits d’ameublement esthétiques et fonctionnels. 

495 vacancies open at IKEA

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