Carts Co-worker (12-20 hours per week)

Job description

Job ID

336616BR
Work Area

Customer Relations
About the job

Carts Co-worker 12-20 hours per week
  ABOUT THE JOB Maintain the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen IKEA’s position as the best home furnishing store

YOUR ASSIGNMENTYour tasks will include:  
·  Respond to radio calls throughout your shift for customer assistance and do so with a sense of urgency
·  Assist customers in loading merchandise into vehicles as efficiently as possible
·  Work with a sense of urgency to ensure the supply of carts is readily available to our customers especially during peak times of the day and peak days
·  Self motivated starter who seeks out tasks and ways to improve the customer experience and departmental productivity during every shift
·  Ensure that the loading zone remains clear of carts
·  Collect carts throughout the day from the parking lot and shuttle into the store
·  Maintain a balanced cart flow throughout the store/home delivery areas
·  Disassemble AS IS merchandise when required
·  Assist customers with bringing merchandise to be returned up to the returns department
·  Ensure carts are clean and in working order for the customer (clearing all paper, garbage etc... from within the carts and placing in appropriate sorting bins)
·  Report inoperable equipment to managers and remove from circulation for repair
·  Maintain outside area, ensuring inventory is fully stocked (roof racks, string etc...)
·  Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls
·  Use available resources to educate yourself on product features and customer interaction skills
·  Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
·  Assume responsibility for other tasks and projects as they occur  
YOUR QUALIFICATIONS
·  Ability to handle several tasks at the same time.
·  Good personal disciplines and work ethic
·  A flexible approach/open to change
·  Good attention to detail
·  Good at quickly building rapport
·  Enthusiastic about work and working with others in a team
·  Self-reliant and motivated with a proven ability to work as part of a larger team
·  Demonstrates a polite and friendly manner
·  Ability to use and take personal initiative 
·  Computer literate
·  Assertive and able to remain calm and controlled when faced with emotional customers under stressful times
·  Fluent in English (written and verbal skills)
·  Ability to prioritise and organise own work to make efficient use of time available
·  Experience working in a fast-paced environment
·  Ability to lift 50 lbs. (25 kg) and push several carts at once
·  Fit for physical work such as pushing, pulling, lifting, bending, standing and walking for at least 90% of shift  
YOUR AVAILABILITY AND WORK WEEK      
·  Open availability in the week is preferred; at a minimum, however, you must meet the following:
·  Open availability to work either Saturdays or Sundays  
YOUR WORKPLACE :
·  High volume, fast-paced retail environment
·  Work in all types of weather and conditions  
YOUR BUSINESS PARTNERS
Reports to: Shopping Experience Team Lead

  
Growing Together
IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

We’re Committed To Both Our Customers & Co-workers
Being available to our customers every day of the week is important to us. This being said we are equally steadfast in our commitment to co-worker work-life balance.  We require weekend and evening availability, though ensure consecutive days off, at least one weekend day off, and limit evenings worked to one or two a week.

We Hire Straightforward, Down-To-Earth People
IKEA co-workers tend to be enthusiastic and hard working with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-workers why they stay, their number one response is "because of the people".

Egos Parked At The Door
We're all co-workers. We're not big on fancy titles, corner offices or private jets, and we leave our egos at the door. Why? Because it means you get to work as a team member, have fun and get on with the job.

Apply Online at www.ikea.ca   
Location

Halifax
Job Title

Carts Co-worker (12-20 hours per week)
Country

Canada
Full Time - Part Time

Part Time
Job Type

Regular
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