ALTERNANCE: SPECIALISTE DIVERSITÉ ET INCLUSION F/H

Job description

Who you are

• You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
• You have at least 3 years of direct OR indirect Leadership experience in a high-volume Sales, Retail or Customer Service environment
• Your customer service and sales skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
• You are a total people-person and can strike up a conversation easily
• You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
• You are totally cool working in a physically demanding, fast-paced, work environment

Your responsibilities

• Be an IKEA Ambassador by understanding that you impact the customer experience by offering home furnishing solutions and answering questions relates to customers home furnishing needs.
• Generally, help our customers find their way around the store, so they can get what they need.
• Responsible for ensuring recovered product is put away properly, that your area is stocked and presentable visually, and that all shelf labels are clear and accurate
• Identify customer needs by asking insightful questions and advise them on the best solutions for their homes
• Stay current and knowledgeable about in-store specials, delivery options, product features and benefits
• Support your team with additional duties, as required

Together as a Team

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Just So You Know

In the IKEA world, this position is officially referred to as: Sales Self-Serve Team Leader
Salary: $45,000 / Year + Benefits (Starting salary may increase depending on experience)

Full-time: 40 Hours / Week (Including Evenings and Weekends)

Address: 1311 102 Street NW, Edmonton, Alberta T6N 1M3

Internal candidate application deadline: September 29, 2023.

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.