ALTERNANCE: SPECIALISTE DIVERSITÉ ET INCLUSION F/H

Job description

Why we will love you

PT up to 20 hrs. open weekends Fri-Sundays 9am-1030pm
JOB TYPE – Permanent, PT 12- 20 hrs/wk. open Fri- Sundays
BENEFITS ELIGIBLE? Limited no medical or prescription drug.
5 WEK PTO
The pay range is $16.52- 23

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
• Builds emotional connections through meaningful and empathetic interactions with customers.
• Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
• Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

Apply now!

JOB TYPE – Permanent, PT 12- 20 hrs/wk. open Fri- Sundays
BENEFITS ELIGIBLE? Limited no medical or prescription drug. 5 WEEKS PTO
The pay range is $16.52- 23

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent