ALTERNANCE: SPECIALISTE DIVERSITÉ ET INCLUSION F/H

Job description

At IKEA, it is so much more than a job!

We have a fantastic opportunity for part-time Weekend Retail Assistants at our Southampton store. This is a 12-hour a week role and will involve working weekends and ideally one evening shift during the week.

GROUP INTERVIEW DATE: Thursday evening, 05 October 2023.
PLANNED INDUCTION DATE: Wednesday, 18 October 2023.

WHAT WE OFFER
• IKEA is a Living Wage Foundation Employer (£10.90 an hour).
• This role is a weekend contract, as well as one evening shift each week.
• Flexibility on availability to be discussed during interviews.

WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• Affordable breakfast, lunch and dinner options (including free healthy meals), as well as snacks and desserts in our staff restaurant.
• 15% staff discount on all of our IKEA products and access to our Discounts Portal to help you save £100s on high street retailers.
• Free on-site co-worker parking at our IKEA store.
• We provide you with our lovely IKEA uniform and all the tools you need to work with us.
• Holiday on Christmas Eve and Christmas Day, as well as an end of year present.
• A wide range of family-friendly policies and benefits, including generous annual leave.
• Commitment to your development at IKEA starting from day one.
• Free and confidential Employee Assistance Program and Wellbeing Portal.
• Life Assurance, enhanced statutory pension contributions, and interest free loans.

WHO YOU ARE
We are looking for people who strive to give an amazing customer shopping experience; people that always put the customer at the heart of everything they do and inspire others to do the same!

You will be passionate about learning the IKEA products and range so you can provide your knowledge to our customers, and you will be someone who enjoys co-creating the wonderful everyday with our customers.

Togetherness is one of the core values in the IKEA culture. We expect our candidates to be natural team players who will embrace change with a solution-orientated approach.

This is a fast-paced role, so you will be someone who thrives in a fast-paced environment.

In IKEA, we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times.

Ideally, you will have experience working in a customer-facing role.

WHAT YOU’LL BE DOING DAY-TO-DAY

CHECK-OUTS:
• You aim to create a positive experience for our customers so they will want to return and shop with us again over time.
• You ensure that payments are handled in a reliable, efficient, accurate and friendly way.
• You build loyalty by ensuring customers have an exceptional shopping experience.
• In this role, there may be opportunities to work in our other areas - such as After Sales.

SALES:
• You actively approach customers to identify their needs and advise them on the best solutions for their life at home through home furnishings.
• You are always passionate about our product range and home furnishings, curious to learn the stories behind the products and their design.
• You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented, and easy to shop.

WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step: Please attach an updated CV with your application so we can get to know you better.

Second step: If successful, you will be invited to a group interview with one of our hiring managers.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email Ari at ari.davies-ho2@ingka.ikea.com and I will be happy to help!