ALTERNANCE: SPECIALISTE DIVERSITÉ ET INCLUSION F/H

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

You deliver an easy buying experience for all customers throughout the complete payment process and joyful shopping experience for all IKEA visitors and customers. This includes handling payment in a reliable, efficient, accurate and friendly way as well as supporting the check-out co-worker in their daily work. IKEA Sukhumvit will be part of the Emsphere retail development on Sukhumvit Road and is due to open in December 2023.

·  Ensure that our check-outs are efficiently equipped at all times throughout the day and in shape as new.
·  Have the knowledge, confidence, responsibility, authority and desire to support customer payment and that they achieve this in an efficient and simple way.
·  Be present in the check-out area in order to support the check-out co-workers and ensure customers leave with a positive impression of the IKEA store.
·  Deliver a fast and positive payment experience by steering the check-out operation in a friendly, customer-focused and cost-efficient manner.
·  Follow cash handling procedures to ensure the security of money handling.
Qualification

·  Be passionate about customers and always strive to deliver a positive shopping experience.
·  Experience in consistently meeting and exceeding customer needs through understanding the customers in a service industry.
·  Ability to prioritise and organise work and the work of others in order to make the most efficient use of the time available.
·  Confident decision-maker
·  Ability to communicate clearly and confidently in English.
·  Computer proficient
·  Knowledge of the IKEA product range, including service products.
·  Interested in people’s everyday life at home and home furnishing.
More Information

Please apply by 22 September 2023.