ALTERNANCE: SPECIALISTE DIVERSITÉ ET INCLUSION F/H

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People !

Job description

A day in your life with us:

·  Administer & follow-up sales.
·  Review customer returns.
·  Handle internal transaction forms.
·  Enable co-workers and managers to access current Documented operating procedures (checklist).
·  Use procedures checklists to assist with on the job training.
·  Assure that systems & methods provided in IKEA documentation are implemented in area(s) of responsibility. Identify ,document and monitor all operating procedures carried out in area (s) of responsibility.
·  Plan in line with the store Business Plan which include objectives, procedures for reaching the objectives, success criteria, profit & loss /costs , timeline, responsibility and execution assignments.
·  To carryout any other jobs assigned by the Service Operation.
Qualification

·  Bachelor’s degree in Management / Administration
·  3-5 years’ experience in Customer Service
·  Fluent in English & Arabic.
·  Communication & interpersonal Skills.
·  Planning & Organizing.
·  Customer Focus Team Work.
·  Innovative & Creative Thinking. 
·  Cost Conscious (Cost awareness) 
More Information

A few more details for you

This position is full-time and is located in Kuwait.

Please send your  CV in English and tell us why you would be a good fit for this role.