ALTERNANCE: SPECIALISTE DIVERSITÉ ET INCLUSION F/H

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People !

Job description

A day in your life with us:

·  To greet, attend, guide, assist customers & visitors 
·  Provide information when required.  Hand out shopping tools (pens, measuring tape, IKEA shopping bags, trolleys etc) keep supply of these tools available at all times. 
·  Attend telephone calls, take messages and pass it on to concerned Dept., carry out announcements / paging on the public address system. 
·  To keep store information and phone numbers within reach  
·  Ensure that customers do not carry lighted cigarette, pets, bags, camera/video & eatables in showroom area. 
·  To take responsibility of catalogue distribution and maintaining the statistics. 
·  To handle the customer’s lockers 
·  Providing information about IKEA products/offers/promotions 
·  To record and maintain visitor statistics of IKEA.
·  To assist in filling the forms and providing necessary information about the usage & benefits of the IKEA cards. 
·  Provide information when required on the IKEA cards. 
·  To provide the details about their points and redemption, free meal vouchers & other activities.  
·  To greet, attend, guide, and assist customers & visitors.  
·  Submit a weekly report on card holders. 

 

Qualification

·  Courteous and efficient Customer service & communication 
·  Taking responsibility in  handling & solving problems Quality , accuracy & commitment to work 
·  Delivery on time 
·  Flexibility in working hours 
More Information

A few more details for you

This position is full-time and is located in Kuwait.

Please send your  CV in English and tell us why you would be a good fit for this role.