Reservations Agent

Job description

Description

Join us as an Reservations Agent

Oxford Spires Hotel are looking for Reservations Agent to join our Family.

Reservations Agent’s receive some great IHG perks including:

·  £22,000, per annum
·  Full time Contract.
·  28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days
·  Hotel wide incentive programme for all front of house and back of house team members with various rewards available monthly
·  Discounted international/worldwide room rates for yourself, family and friends
·  Access to our Voluntary Benefits portal (HAPI Benefits), which includes discounts on some travel, leisure time activities, health, retail and motoring
·  Financial rewards for delivering sensational service
·  Long service awards which increase with length of service
·  Excellent employee recognition programmes
·  Vast range of learning and development programmes
·  Opportunities for promotion and transfer across the group
·  Meals whilst on duty
·  Uniform Provided
·  Most importantly, we’ll give you the room to be yourself.

Join us as our Reservations Agent, at the flourishing heart of Oxford Spires Hotel, As a Reservations Agent you will be first points of contact for our guests via phone or email.

We expect our Reservations Agents to be brand ambassadors for the hotel and create that human touch with both our internal and external guests.

We’re looking Reservations Agent to join our Hotel family. We believe that heartfelt, human connections make life worth living. So, we come to work every day eager to engage with our guests and each other.

If you’re looking to work for a company that can offer you flexibility and a great work life balance, IHG is the company for you!

We are looking for a Reservations Agent with Passion, Energy and Warmth.

Our Reservations Agents should be passionate, positive and calm. We are looking for an experienced Reservations Agent with an approachable manner, who will ideally have experience of Opera, but most importantly has worked in a call centre/ reservations environment.

All applicants must be able to work varying shifts

If you feel you are the right candidate for the role as our Reservations Agent, then please click ‘apply’ now!

We’d love to hear from you!.

All Applicants Must have the right to work in the UK .