Night Auditor | Crowne Plaza Christchurch

Job description

Description

About us

There’s nothing complicated about dealing with business people.They’re just people. Doing business.By day, international marketing superhero. By night: fluffy bath robe and a box set.Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

Your day to day

As a Night Auditor, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience during the overnight shift (11pm - 7.30am), you'll also create the warm atmosphere that makes our guests feel at home. You will assist with all aspects of Guest Services, including check-ins and check-outs, luggage and valet service as well as being responsible for auditing & balancing our Hotel's accounts each night such as verifying the accuracy of guest accounts, reconciling and balancing charges/revenue.

What we need from you

This role is ideal for someone whose lifestyle fits the working night schedule, enjoys working with numbers, and who wants to continue to consolidate their leadership and technical capability within a supportive environment. You'll have:

·  Strong numerical and analytical skills
·  A flair for providing an outstanding guest experience
·  Excellent written and verbal communication skills
·  Hotel experience is beneficial
·  A current drivers licence
·  The legal right to work in New Zealand

 

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.