Laundry Attendant at InterContinental Hotels Group® Dubai Festival City

Job description

Description

About us

Do you see yourself as Laundry Attendant for InterContinental Hotels Group® Dubai Festival City?

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

Your day to day

Reporting directly to the Laundry Manager, the Laundry attendant is mainly responsible for assisting the washers, pressers and other members of the laundry team in providing a clean and timely service to guests and internal customers.

• Assists in transferring linen and clothes between machines• Feeds in linen in the flat-work iron• Ensures timely addition of chemicals in proper quantity• Maintains proper temperature, pressure and water level• Ensures machines and areas are kept free of lint• Ensures general cleanliness of the entire laundry department• Attends all staff training meetings as when directed by the superiors• Reports health or safety hazards to the Laundry Manager• Receives, sorts, counts, stores and issues all F & B and room linen according to established procedures• Assists in inventory taking• Reports damages and loss of linen to supervisor and also assist in repairing linen• Issue guests and cleaning supplies according to established procedures• Maintains linen room and equipment in proper state of cleanliness and repair• Ensures broken zippers, missing buttons are replaced and mending is done if necessary• Attends all staff training meetings as when directed by the superiors• Reports health or safety hazards to the Laundry Manager• Performs sewing duties including altering, fitting and mending for guests, hotel linen and uniforms• Fits all new employees with existing uniforms• Cuts, tailors, mends and alters uniforms• Converts condemned items into usable items• Sews curtains, cushions and wall coverings• Attends to guest requests• Assists in the preparation of special functions• Maintains equipment and keeps own working area clean• Checks all linen and uniform repairs on a daily basis• Makes costumes for special events for the hotel• Maintains sewing supplies such as threads, buttons, zippers, linen etc• Prepares requisitions for depleted supplies • Checks condemned linen from Laundry• Assist in the linen room duties as appropriate• Assists in inventory taking• Advises superior of damages and loss of linen/uniform on regular basis• Establishes and maintains effective employee relations• Prepares guest pressing and dry cleaning as requested in accordance with the hotel’s presentation standard• Spots and dry cleans all uniforms • Sorts articles to be dry cleaned into categories and performs dry cleaning function including:• Uses all dry cleaning equipment• Uses spotting boards• Attends to pre-coating and slugging• Sort articles for pressing into categories and performs pressing function including:• Using pressing equipment• Use appropriate chemicals when pressing• Maintain chemical supplies• Prepare requisitions for depleted supplies• Check guest items on receipt for damage and record any findings• Maintains dry cleaning equipment in good condition and ensures regular servicing• Attends to outside customers and guests courteously, promptly while maximizing sales • Maintains working area and equipment in proper state of cleanliness and repair• Reports guest complaints to superior immediately• Complies with Hotel’s health, safety and hygiene policies and adheres to conduct personal grooming and hygiene standards• Attends meetings and training sessions as required• Complete other responsibilities as assigned

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Communication skills• Good English command (speaking/reading/understanding/writing)• Basic knowledge about how to operate different kind of machines and of chemicals• Ensures that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision• Recognizes different garments and has knowledge of how each and one of them should be treated

What we offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG® family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.