HR Manager/Assistant Director of HR @ InterContinental Durrat Al Riyadh

Job description

Description

About us
Join us in InterContinental Durrat Al Riyadh Resort in Riyadh city in KSA and you’ll become part of the global IHG family.At InterContinental Durrat Al Riyadh Resort, we help make your time a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty, especially with unique property as Durrat Al Riyadh Resort thoughtfully designed for groups or individuals, as well as families or leisure travelers, the Durrat Al Riyadh InterContinental seamlessly combines elegance with local heartfelt charm.•159k SQM with beautiful landscape and water features.• 18 holes miniature golf•162 elegantly appointed Rooms, Suites & Villas•Club InterContinental•5 innovative restaurants and bars•8 meetings and conventions venues.• Unique Spa facilities for M/F the most specious one in Saudi Arabia. • Ball room (2400 SQM) with four bridal suites.
Your day to day
As HR Manager, you’ll drive HR and initiatives such as hiring, benefits, employee relations and training programmes, to ensure compliance for hotel team members. You’ll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brand to life. People• Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey• Educate and train managers on HR disciplines to foster productivity and enhance performance• Welcome and conduct new team member orientation• Oversee maintenance of accurate and up-to-date personnel files and records for all employees• Ensure hotel or company hiring standards and applicable laws and regulations are followed• Build great relations with outside contacts Responsible business• Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community• Ensure compliance with relevant employment laws, policies and procedures• Conduct annual HR compliance/standards self-audit• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes. Escalate serious issues• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done Guest experience• Develop creative ways to inspire and motivate team members to provide guests with a unique experience• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience. Financial• Help create the Human Resources department budget and control expenses• Monitor staffing to manage costs
What we need from you
• High school diploma / secondary education / equivalent • 2 years’ related experience in Human Resources, or an equivalent combination of education and experience • Some college courses in Human Resources, Employment Law or related field preferred • Must speak fluent Arabic and English • former experience in hospitality So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
What we offer
We’ll reward all your hard work with a great salary and benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve So whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself.