Guest Services Officer, Crowne Plaza Changi Airport

Job description

Description

About us
'There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.'
Your day to day
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Guest Services Officer, you’ll help with a fast and efficient check in of our guests. Ensuring all billing are accurate and that their needs are met.
What we need from you
Ideally, you have a pleasant personality. You are quick witted and able to adapt in a fast pace environment. You are fluent in English and able to learn systems on computers. You should also have a Diploma in Hospitality & Tourism or minimum 1 year of experience in a hotel front office environment.
What we offer
'We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.'