Front Office Agent @ Hotel Indigo Dubai Downtown

Job description

Description

About us
A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.The hotel will boast 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighborhood story, the story of Dubai creek. Other facilities that our guests can expect include an infinity pool deck, fully equipped fitness center and our neighborhood café and bar, both offering seamless service and array of experiences reflecting this expressive neighborhood.
Your day to day
In a nutshell, as Front Office Agent, you will ensure that all booking details are recorded accurately, ensuring that billing instructions are clarified, updating the guest folio and balancing all transactions at the end of every shift. As the Front Office Agent, you will represent the Front Office department in a professional and courteous manner at all times with all guests & colleague interactions. You will perform the shift checklist to ensure accuracy of all aspect of shifts.
What we need from you
Hotel Indigo Dubai Downtown is scheduled to open Q4 2020 and we are now seeking an experienced and lively Front Office Agent to join our team. This person will be responsible for Guest welcome and farewell experiences in this vibrantly designed lifestyle hotel located in a key location in Dubai. As the first lifestyle branded hotel of IHG in the Middle East, this exciting project really is something to be part of. This is a great opportunity for talented hospitality and Front Office professionals to step up in their career and experience a new challenge in a trendy lifestyle brand. You'll report to the Guest Experience Manager/Front Office Manager, and you’ll play a big role in supporting the overall success of the hotel.The right fit for this role is someone who has solid hotel background with an energetic and fun personality. He/She should be passionate about people and hospitality. Excellent communication and problem-solving skills are essential. If you are this person, we’d like to meet you. Ideally, you will need to be flexible with working hours and be a team player. You should have a minimum of 1 to 2 years’ experience working in Front Office Agent. You will be an enthusiastic individual who can communicate easily with both your fellow team members and guests. You will bring with you strong interpersonal skills and excellent command of written and spoken English is required.
What we offer
Join us and not only can you benefit from the world of varietyand opportunity that comes with working for a global organization, you can alsolook forward to being part of a company that will appreciate you for being you.We’ll reward all your hard work with a great salary and benefit package. What’s more, because your career will be as unique as you are,we’ll give you all the tailored support you need to make a great start withIHG, be involved and grow. So, whoever you are, whatever you love doing, bringyour passion to IHG and we’ll make sure you’ll have room to be yourself. Findout more about joining us today by going to careers.ihg.com