Do you see yourself as a Captain for InterContinental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 1200 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
Your day to day
At the moment we're looking for a Captain to join our team at InterContinental Dubai Festival City! The main task of this role is to assign responsibilities, allocate resources and co-ordinate the activities of yourself and others to meet objectives effectively and efficiently. The Captain would have to promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
Additional key responsibilities are:
-To conduct shift briefings to ensure hotel activities and operational requirements are known in the absence of the manager -To supervise the maintenance of service equipment.
-To endeavour to resolve all complaints during shift and log all complaints in log book for further follow up
-To supervise cash handling and banking procedures
-To prepare daily banking and cash flow reports
-To establish and instruct staff in cash security procedures
-To deal with irregular payments
-To monitor standards of guest facilities and services
-To control stock and monitor security procedures
-To assist with menu and wine list creation
-To supervise functions
-To supervise outlet service
-To demonstrate co-operation and trust with colleagues, supervisors, teams and across departments
-To assign responsibilities, allocate resources and co-ordinate the activities of yourself and others to meet objectives effectively and efficiently
-To be open to new ideas and make changes in the job and routine as required
-To work in line with business requirements in a flexible and optimistic manner
-To complete tasks as directed by Management
What we need from you
Ideally, you'll have some or all of the following competencies and experience we're looking for: -Minimum of 1 year previous experience in F&B -Excellent communication skills -Good command of English -The ability to communicate well to ensure effective shift hand-overs -Decision-making skills so as to establish action plans and schedules for meeting priorities -The ability to diagnose problems and thoroughly analyse information to guide decision making
What we offer
We’ll reward all your hard work with competitive salary and benefits.Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.