Bellperson/ Shuttle Driver - Crowne Plaza Perimeter at Ravinia

Job description

Description

About us

Do you see yourself as a Bellperson/ Shuttle Driver? What's your passion? Whether you're into sports, shopping or spending time with your pet, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. At Crowne Plaza Hotels and Resorts we love to help our guests reach their personal business goals - one after the other - and accelerate their journey to success. We do this by combining the best facilities with great service so our guests feel productive, accomplished and re-energized during their trip. At The Crowne Plaza Perimeter at Ravinia we are located just two blocks from the Marta Dunwoody station and across the street from Perimeter Mall. The hotel has 495 guestrooms, 32,000 square feet of meeting space, and three distinct Food and Beverage outlets for our guests to enjoy inspired by Kimpton. The hotel has completed an extensive renovation to become the flagship of the Crowne Plaza Brand.

Your day to day

Drive hotel van or designated vehicles to and from guest destinations and transport luggage to and from guest rooms in a prompt and safe manner.

·  Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle.
·  Respond appropriately to guest complaints.  Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. 
What we need from you

High School diploma or equivalent, plus some guest service experience or driving experience preferred.  Must speak fluent English.  Other languages preferred.  Valid driver’s license required.

 

This job requires ability to perform the following:

·  Carrying, pushing, or lifting items weighing up to 100 pounds
·  Moving about the public areas
·  Handling objects, products and computer equipment
·  Bending, stooping, kneeling
·  Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
·  Reading and writing abilities are utilized often.
·  Basic math skills are used frequently.
·  May be required to work nights, weekends, and/or holidays.
What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion?  Please get in touch and tell us how you could bring your individual skills to IHG.  IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.