Banquet Server (Full Time)- Holiday Inn San Antonio Riverwalk

Job description

Description

About us

Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Your day to day

At Holiday Inn ® we want our guests to relax and be themselves which means we need team members to:

·  Be you – by being natural, professional and personable in the way you are with people
·  Get ready – by taking notice and using your knowledge so that you are prepared for anything
·  Show you care – by being thoughtful in the way you welcome and connect with guests
·  Take action – by showing initiative, taking ownership and going the extra mile

As a Banquet Server your duties may include (but are not limited to):

·  Perform pre- and post-shift side work; set-up, condiments, etc.
·  Serving menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
·  Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
·  Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
·  Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.
·  Properly store all reusable goods.
What we need from you

Basic reading and writing.  Food service experience with general knowledge of banquet operations.

 

This job requires ability to perform the following:

·  Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
·  Moving about the function areas.
·  Bending, stooping, kneeling

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
·  Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
·  Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
·  Mathematical skills, including basic math are used frequently.
·  Will be required to work nights, weekends, and/or holidays.

The statements in this posting are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.  Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -   click here  to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.