Assistant Front Office Manager at the InterContinental Mark Hopkins

Job description

Description

About us

With almost 160 hotels in over 60 countries, InterContinental is the world's first truly international luxury hotel brand. We allow our colleagues to 'bring it to life' by providing service that is authentic, personalized, and 'not just for show'. The InterContinental Mark Hopkins is looking for an energetic, seasoned front office professional to join and re-vitalize its overnight reception team! Are you ready to jump start your hospitality career or, perhaps, take the next step? Looking for a hotel brand that allows you 'room to grow'? You could be our next Assisatnt Front Office Manager to lead the veteran, seasoned service team at the iconic Mark Hopkins.

What we need from you

Successful candidates must meet the following minimum qualifications:* 2-3 years front office supervisory experience at a 4-star or 5-star property* College degree or equivalent in experience/education (preferred) * Strong leadership and communication skills* Experience with front office computer applications (Opera, Holidex a plus)* Knowledge of local union contracts * Positive, proactive attitude* Polished, professional demeanor* Steadfast focus on customer service and satisfaction* Ability to lead and motivate team members as well as promote harmony and teamwork

What we offer

We are an industry leader that is committed to providing competitive wages and benefits, including but not limited to, medical/dental/vision coverage, 401(k) plan (with dollar-for-dollar match), paid vacation and holidays as well as a chance to grow and advance in an equal opportunity environment rich in its diversity.To apply, please visit us at: www.ihg.com/careersEOE M/F/V/D