Assistant Front Desk Manager

Job description

Description

About us
For 70 years, the InterContinental® Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. As part of the largest luxury hotel brand in the world, InterContinental® San Diego overlooks Downtown waterfront location with proximity to San Diego Bay, popular attractions, transportation, and the city’s top neighborhoods. Built on the site of historic Lane Field Park, the original stadium of the San Diego Padres 1936-1957. We offer 95,000 square feet of event space: 35,000 indoor and 60,000 outdoor including Lane Field Park. Amenities include 4th floor rooftop pool with cabanas, expansive wellness center with on-demand video studio and Club InterContinental. We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental® San Diego.Do you see yourself as a Assistant Front Desk Manager? What's your passion?  Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.     This role oversees the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition.
Your day to day
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:• Be charming by being approachable, having confidence and showing respect.• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
What we need from you
Required is a Bachelor's degree in Hotel Management, Business Administration or related field plus one or more years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience.   This position requires you to work two overnight shifts in addition to nights, weekends, and/or holidays.  
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion?  Please get in touch and tell us how you could bring your individual skills to IHG.   IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.