Assistant Director of Sales - Holiday Inn San Antonio Riverwalk

Job description

Description

About us

Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.

So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Your day to day

At Holiday Inn ® we want our guests to relax and be themselves which means we need team members to:

·  Be you – by being natural, professional and personable in the way you are with people
·  Get ready – by taking notice and using your knowledge so that you are prepared for anything
·  Show you care – by being thoughtful in the way you welcome and connect with guests
·  Take action – by showing initiative, taking ownership and going the extra mile

Duties may include the following:

·  Implement hotel-level tactical sales plans to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods.  Monitor performance of sales team to ensure actual sales meet or exceed established revenue plan.
·  Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. 
·  Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans which support the overall objectives of the hotel.
·  Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies.  Alert management of potentially serious issues.
·  Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.  Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations.
·  Interact with outside contacts such as guests, airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets – to ensure repeat business, follow up on events, and generate new business
·  Train and motivate a sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies to achieve revenue goals and maximize profits for the hotel, while maintaining guest satisfaction. 
·  Manage the day-to-day activities of the sales team; plan, organize, and assign work and communicate goals.  Advise staff of formal policies and procedures. 
·  Produce monthly reports and sales forecasts.
·  Serve as “manager on duty” as required.
What we need from you

This job is second-in-command in sales and marketing in a full-service hotel with a moderate range of facilities and catering facilities.  This hotel is located in an international location with extensive competitive pressure and operates in all market sectors.  You will be expected to manage a small number of professional level and administrative sales employees.

A minimum of 2 years of experience in a hotel sales setting with direct supervisory experience over a sales team is required. A bachelor’s degree in marketing or related field is preferred. An equivalent combination of education and experience will be considered.  Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

·  Frequently standing up or moving within and outside of the facility
·  Carrying or lifting items weighing up to 25 pounds
·  Handling objects

Other:

·  Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
·  Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
·  Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
·  Problem solving, reasoning, motivating, organizational and training abilities are used often.
·  Ability to travel to attend workshops, tradeshows, conventions, etc.
·  May require a valid Driver’s License.
·  May be required to work nights, weekends, and/or holidays

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -  click here  to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.