Work Measurement Analyst

Job description

Work Measurement Analyst

If you are curious, confident and enjoy collaborating to deliver high‑impact work that will support business productivity, this is a great opportunity for you to be part of a high‑performing team with strong development support.

We are looking for a Work Measurement Analyst where you will be part of the Workforce Management team within the HR department to deliver accurate, robust measurement timings for in‑store processes.

Your work will enable our retail stores to operate effectively with the right level of labour, while optimising productivity.

Key Responsibilities

Planning the Measurements

·  Work closely with the team and central stakeholders to define measurement requirements
·  Create the plan and select the most appropriate work measurement methodology for each activity
·  Observe, review, and document in‑store processes to fully understand the end‑to‑end task and capture all variables

Completing the Measurements

·  Liaise with stakeholders to ensure objectives and methodologies are clearly understood
·  Carry out in‑store measurements using appropriate techniques (e.g. work study methods, activity sampling, video-based analysis)
·  Produce Labour Standards and calculate Basic Minute Values (BMVs) for defined processes and tasks

Analysing, validating and presenting the measurements

·  Validate and quality‑check measurement results
·  Review differences in processes pre‑ and post‑implementation, highlighting efficiencies or variances
·  Summarise findings clearly and present insights to stakeholders to ensure understanding and alignment

Additional Activities

·  Conduct store visits for measurements, process audits and validation
·  Support continuous improvement in productivity and labour optimisation

What We’re Looking For

Essential

·  Curiosity and a strong willingness to learn
·  Excellent planning, organisation, and prioritisation skills
·  Ability to work independently and collaboratively within a team
·  Strong interpersonal and presentation skills
·  A growth mindset with a solution‑focused approach
·  High attention to detail and strong numerical skills
·  Resilience and adaptability in a fast‑paced, changing environment
·  Confidence communicating with stakeholders at all levels of the business
·  Good proficiency in Microsoft Office Applications (Excel and PowerPoint)
·  Full UK driving licence
·  Flexibility to travel across the UK, including occasional overnight stays with notice

Desirable

·  Experience working in a retail environment
·  Project management experience
·  Knowledge or practical experience of work measurement / work study methodologies such as MTM2
·  Background in productivity, industrial engineering, or workforce management