Product & Communication Administrator

Job description

At the heart of the Iceland brand is our customers love for our food. We have always placed a huge emphasis on the quality of our food, and we are specialists in innovation, not just removing palm oil ingredients from our own label food and working to reduce plastic packaging, but also reducing salt and sugar content. At the same time, we are expanding our popular range of plant based foods and wider options for vegetarians and vegans. As well as our vast array of Exclusive Brands. We are committed to helping our customers and their families eat well, and to advocate for better food policy.

We are looking for an experienced and motivated administrator passionate about getting it right for our customers.

·  With a keen eye for the detail, you will investigate product quality queries ensuring all the relevant information is passed across to our suppliers to make sure we are always maintaining the highest level of quality in all our products.
·  Another aspect of the role will be to assist with the collection of customer reviews via the review platform. You should be comfortable using Excel and be able to identify trends in data and relay this to the relevant departments to help drive improvements for our customers.
·  Multi tasking is a must, you should be comfortable switching between tasks and working to deadlines.

 

Make a difference to your career, we expect a lot but you’ll get a lot back in return. We will help you grow and develop your career and give you the freedom to show that you really care.

Alongside this we can offer you:

·  15% discount in Iceland stores
·  30% discount at Club Individual Restaurants
·  33 days holiday (including bank holidays)
·  Pension (NEST)
·  Free onsite parking
·  Onsite electric car charging ports
·  Subsidised staff restaurant and Costa Coffee
·  Christmas vouchers
·  Refer a Friend Scheme
·  Christmas Savings scheme
·  Discounted dry cleaning
·  Long service awards