Planning and Communications Co ordinator

Job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a Planning and Communications Co Ordinator to join our growing business.

 

Role Purpose:

Working in the Retail Operations Department, you will be an integral part of the team which touches every piece of communication sent to stores working internally cross departmentally.

 

In this role you can expect to: 

·  Coordinating Weekly Store Communications - Develop & maintain relationships with key stakeholders - Support and facilitate effective communication within Deeside ensuring accurate consistent messaging - Ensure timely and accurate information is communicated to Retail

 

·  Creation of all supporting Changeover Documentation - Implementation Guides / Changeover Planner / New Actions - Liaising with departments and colleagues in Deeside for content - Approval sought and signed off with relevant stakeholders

 

·  Store Support - Monitor & maintain the Department Inbox directing queries to the relevant department and providing a prompt solution to stores - Take telephone calls from store colleagues, Area Managers and Heads of Stores. Proactively resolve their issues

You should apply if:

·  You are proficient with Microsoft Office, advanced Excel desirable
·  You are a strong communicator both verbally and written.
·  You have good attention to detail
·  You have Sense of urgency and pace in managing your workload
·  You have a proactive approach in dealing with problems and queries in a busy and fast paced environment
·  The ability to respond quickly to rapidly changing circumstances and being able to see change as positive. ·
·  The ability to produce detailed, factually correct work confidently, using a brief as a template at short notice. ·
·  A good working knowledge of all Microsoft Office applications as these are used extensively, specifically PowerPoint, Excel, Word and Publisher.

 

What to expect from us:

·  Collaborative environment
·  A competitive salary with an excellent benefits package
·  25 days holiday, plus 8 days bank holiday
·  15% store discount, 30% club individual restaurant discount
·  Discounted gym membership
·  Charity fundraising events
·  Educational sponsorship
·  Enhanced maternity/paternity leave
·  Long service awards
·  Reward & recognition