Administration Assistant

Job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Admin Assistant to join our growing business on a permanent basis.

PURPOSE OF THE ROLE

Provide administrative support to the International & Partnerships department in relation to day-to-day activities, ensuring that work is accurately, promptly and effectively carried out to support with achieving growth targets into new and existing markets.

KEY ACCOUNTABILITIES

Provide support with:

·  back office management, raising POs, processing of orders and resolving queries
·  onboarding of new partners, including maintaining new business documents
·  projects including research, planning and implementation
·  B2B delivery implementation with retail teams

· Liaise with internal colleagues and suppliers to obtain additional product information and artworks to allow for in-market product registration

· Create and maintain supporting documents to implement cycle changeovers

· Generate and distribute reports to assist partners with cycle implementation, product updates, sales data, and trends

· Work with the marketing team to create and maintain sales and cycle NPD packs

· Completion of NLFs and partner product documentation to ensure accurate product setup

· Updating of product and range information on Iceland & partner systems

· Create and maintain customer meeting packs as required

· Arrange product samples and tastings when requested, co-ordinating with the relevant third parties

· Maintain customer contact and information databases inc. SharePoint sites

· Support the overall department with ad hoc tasks and activities as required

 

SKILLS/KNOWLEDGE/EXPERIENCE

· Proficient with Microsoft Office, intermediate Excel desirable

· Strong communicator both verbally and written

· Ability to build relationships at all levels

· Good attention to detail

· Sense of urgency and pace in managing their workload

· Proactive approach in dealing with problems and queries in a busy and fast paced environment

· Team player

Alongside this we can offer you:

·  15% discount in Iceland stores
·  30% discount at Club Individual Restaurants
·  33 days holiday (including bank holidays)
·  Free onsite parking
·  Onsite electric car charging ports
·  Subsidised staff restaurant and Costa Coffee
·  Christmas vouchers
·  Refer a Friend Scheme
·  Christmas Savings scheme
·  Discounted dry cleaning
·  Long service awards